POS process

We design.
We are testing.
We verify.

We don't assume—we verify. A prototype and real-world testing in a retail environment allow us to select a solution that truly works.

01

Concept

We define the business objective and role of POSM in collaboration with the client. We analyze the shopper, category, and sales context. We define KPIs and operational constraints. We identify customer touchpoints with the display. We map the purchase path and decision-making moments. We formulate key communication and functional assumptions.

02

Project

We create structural and visual solutions. We select materials for durability and cost. We design ergonomics, logistics, and assembly. We optimize the design for mass production. We consider network requirements and space constraints. We prepare technical documentation and specifications in collaboration with the client.

03

Prototyp

We build a test model or pilot series. We verify the design and visual assumptions. We identify risks and areas for optimization. We verify build quality and stability. We test packaging and transport methods. We gather feedback from users and sales teams, in collaboration with the client.

04

Test

We test in a real-world retail environment. We measure effectiveness and shopper behavior. We validate the impact on sales and operations. We analyze quantitative and qualitative data. We compare results with established KPIs. We implement adjustments before scaling, in collaboration with the client.

05

Implementation

We scale a proven solution. We standardize production and distribution. We ensure quality consistency across the network. We coordinate logistics and delivery schedules. We support point-of-sale installation. In collaboration with the client, we verify implementation compliance with the design.

06

Service

We monitor performance and wear and tear. We provide maintenance, repairs, and replacements. We optimize the solution throughout its lifecycle. We respond to reports and ongoing issues. We analyze operational data. We recommend improvements and subsequent iterations in collaboration with the client. 

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change your business

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